Job Summary:
Domus Zamittello Hotel is looking for Food and Beverage Supervisor. The role’s primary responsibilities include supervising the Food and Beverage operations of Mezzodi Restaurant & hotel’s events and delivering an excellent guest and member experience while working with the team to ensure departmental targets are met.
RESPONSIBILITIES:
- Mezzodi Restaurant daily operations
- Assist the Events manager in events operation
- Acknowledge, greet, host and seat guests
- Ensure a consistently high standard of service
- Able to train staff who will be directed and coached at all times
- Deal with guests complaints in an efficient manner and follow up any cases reported by staff or management.
- Conduct training and ensure that standards and proper grooming are adhered to at all times
- Give suggestions which will help the department move forward
- Ensure that weekly and daily cleaning schedules are adhered to
- Be responsible for all money transactions, cash float and billing procedures
- Ensure that the proper hygiene standards are adhered to at all times.
REQUIREMENTS:
- Food and Beverage background, with a minimum of 2 years’ experience in a la carte environment
- Natural flair and confidence to speak to guests
- Good level of education
- Excellent customer care and communication skills
- Committed to delivering efficient, accurate and professional service
- Fluency in English
- Knowledge of POS System